Terms of Service

Last Updated: August 26, 2026

Welcome to Beckmiller. These Terms of Service govern your use of the Beckmiller website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.

Please read these terms carefully before using our website or placing an order.

1. About Beckmiller

The website and online store are operated by:

Beckmiller

Business Address:
149 Highbank Dr
Manchester M20 5QR
United Kingdom

Email:
info@beckmiller.com

Customer Service Hours

Monday–Friday: 09:30–18:00 (GMT+1)
Saturday: 12:00–17:00 (GMT+1)
Sunday: Closed

We aim to respond to customer enquiries within 1 day.

2. Definitions

For the purposes of these Terms of Service:

“Beckmiller,” “we,” “us,” or “our” means Beckmiller, the operator of this online store.

“Customer,” “consumer,” “you,” or “your” means any person who accesses our website or purchases products from us.

“Website” means the Beckmiller online store and any associated pages, content, or services.

“Products” means clothing, footwear, accessories, and other goods offered for sale through our website.

“Order” means a request submitted by a customer to purchase one or more products through our website.

3. Use of Our Website

You may use our website only for lawful purposes.

You agree not to:

  • Use the website for fraudulent or unlawful purposes;

  • Attempt to gain unauthorized access to our website or systems;

  • Interfere with the operation or security of the website;

  • Copy, reproduce, distribute, or exploit website content without permission;

  • Upload malicious software or harmful code;

  • Use automated systems to access or collect information from the website in a way that could interfere with its operation.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms of Service have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes, colors, and other information displayed on our website are accurate and up to date.

However, minor differences may occur between product images displayed on your device and the actual product, particularly due to:

  • Screen settings;

  • Lighting conditions;

  • Photography;

  • Manufacturing variations;

  • Product materials and finishes.

Product images are intended to provide a reasonable representation of the products.

We reserve the right to correct obvious errors, inaccuracies, or omissions and to update product information at any time.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after you have placed an order, we will contact you and may offer an appropriate alternative or refund the affected amount.

We reserve the right to limit quantities or refuse an order where necessary, including where we suspect fraudulent or unauthorized activity.

6. Prices

All product prices displayed on our website are shown in the applicable currency at checkout.

Prices may be changed at any time. However, changes made after you have successfully placed an order will not affect the price confirmed for that order, except where required by law or where an obvious pricing error has occurred.

We make reasonable efforts to ensure that prices are displayed correctly.

If an obvious pricing or typographical error occurs, we reserve the right to correct the error. If an order has been placed at an obviously incorrect price, we may contact you to offer the option of confirming the order at the correct price or receiving a full refund.

Any applicable delivery charges, taxes, duties, or other charges will be displayed or communicated where applicable.

7. Placing an Order

To place an order:

  1. Select the product you wish to purchase.

  2. Select the required size, color, quantity, or other available options.

  3. Add the product to your shopping cart.

  4. Review the contents of your cart carefully.

  5. Proceed to checkout.

  6. Enter your billing and delivery information.

  7. Select your available payment method.

  8. Review your order details.

  9. Complete your purchase.

Before completing your order, please carefully check your:

  • Product selection;

  • Size and color;

  • Quantity;

  • Delivery address;

  • Contact information;

  • Payment information.

Once your order has been submitted, you will receive an order confirmation by email.

8. Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

Your order is subject to acceptance and product availability.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

  • Product availability issues;

  • Pricing or product information errors;

  • Suspected fraud;

  • Unauthorized transactions;

  • Incorrect customer information;

  • Technical errors;

  • Orders that appear to have been placed for resale or other unauthorized purposes.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

9. Order Cancellation

Orders are processed promptly after they are placed.

Because our fulfillment process begins quickly, orders generally cannot be cancelled once processing has begun.

If you believe you have made an error with your order, contact us immediately at:

info@beckmiller.com

We will make reasonable efforts to assist you, but we cannot guarantee that a cancellation or amendment will be possible after processing has started.

10. Payment

Payment must be completed using one of the payment methods made available during checkout.

Available payment methods may include:

  • American Express (Amex)

  • Apple Pay

  • Google Pay (G Pay)

  • Maestro

  • Mastercard

  • PayPal

  • Visa

Payment methods may vary depending on your location, device, or other circumstances.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

11. Delivery

We currently offer delivery within the United Kingdom according to the delivery options displayed at checkout.

Unless otherwise stated, our standard delivery information is:

Order processing: Approximately 1 business day

Delivery after dispatch: Approximately 4 business days

Estimated total delivery time: Approximately 5 business days.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs procedures, public holidays, logistical issues, or incorrect delivery information.

For complete information, please refer to our Shipping & Delivery Policy.

12. Delivery Address

You are responsible for providing accurate and complete delivery information when placing an order.

Please check your address carefully before completing your purchase.

We are not responsible for delays, failed deliveries, additional charges, or returned packages caused by incorrect or incomplete information provided by the customer.

If you discover an error immediately after placing an order, please contact us at info@beckmiller.com as soon as possible.

13. Returns and Right of Withdrawal

Subject to applicable law and the conditions contained in our Return & Refund Policy, eligible customers may have the right to return products within the applicable return period.

Our standard return period is 30 days from receipt of the product, subject to the applicable conditions and exclusions.

Returned products should generally be:

  • Unworn

  • Unused

  • In their original condition

  • Returned with applicable tags attached

  • Returned with original packaging where reasonably possible.

Please contact us before returning an item so that we can provide the appropriate return instructions.

For complete information, please refer to our Return & Refund Policy.

14. Return Shipping Costs

Unless otherwise required by applicable law or where the product is defective, damaged, or incorrectly supplied due to our error, the customer is generally responsible for return shipping costs.

Return shipping costs may vary depending on the carrier and service selected.

Additional information regarding returns and applicable costs is available in our Return & Refund Policy.

15. Faulty, Damaged, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, please contact us as soon as reasonably possible.

Please provide:

  • Your order number;

  • A description of the problem;

  • Photographs of the product;

  • Photographs of the packaging where relevant.

We will review the issue and determine the appropriate solution in accordance with applicable consumer law and our policies.

Where a product is confirmed to be faulty or incorrectly supplied due to our error, you will not be responsible for reasonable return costs where required by applicable law.

16. Refunds

Where a refund is approved, the refund will generally be made using the original payment method.

The timing of a refund may depend on the payment provider or financial institution.

We may wait until the returned product has been received or until sufficient evidence of its return has been provided before processing a refund, where permitted by applicable law.

17. Intellectual Property

All content appearing on the Beckmiller website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Website designs

  • Graphics

  • Text

  • Product descriptions

  • Videos

  • Layouts

  • Icons

  • Software

is owned by or licensed to Beckmiller and may be protected by intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

18. User Content

If you submit reviews, photographs, comments, feedback, or other content to Beckmiller, you remain responsible for that content.

By submitting content, you confirm that:

  • You have the necessary rights to submit it;

  • It does not infringe another person's rights;

  • It is not unlawful, fraudulent, defamatory, abusive, or misleading;

  • It does not contain malicious software.

Where permitted by law, you grant Beckmiller a non-exclusive right to use, reproduce, display, and publish submitted content for legitimate business, marketing, and promotional purposes.

We reserve the right to remove content that violates these Terms of Service or applicable law.

19. Third-Party Services

Our website may use third-party applications and services to support functions such as:

  • Payment processing

  • Delivery and tracking

  • Analytics

  • Customer support

  • Marketing

  • Reviews

  • Website functionality

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

20. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption;

  • Free from technical errors;

  • Free from viruses or other harmful components;

  • Completely accurate or up to date.

The website may occasionally be unavailable due to maintenance, technical issues, security updates, or circumstances outside our reasonable control.

21. Limitation of Liability

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Subject to those legal requirements, Beckmiller will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

22. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These circumstances may include:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • Epidemics or pandemics

  • War

  • Civil unrest

  • Government actions

  • Transportation disruptions

  • Carrier failures

  • Internet or telecommunications failures

  • Labor disputes

  • Other events beyond our reasonable control.

Where such circumstances occur, we will make reasonable efforts to minimize their impact and keep affected customers informed where appropriate.

23. Complaints

If you have a complaint about an order, product, delivery, or our services, please contact us first.

Please provide as much information as possible, including your order number and a clear description of the issue.

We aim to respond to complaints and customer enquiries within 1 day.

Email: info@beckmiller.com

Customer Service Hours:

Monday–Friday: 09:30–18:00 (GMT+1)
Saturday: 12:00–17:00 (GMT+1)
Sunday: Closed

24. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.

25. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to:

  • Our business

  • Our products or services

  • Our website

  • Applicable laws

  • Payment or delivery arrangements

  • Other operational requirements.

The latest version will always be published on our website.

The Last Updated date at the beginning of these Terms indicates when they were most recently revised.

26. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

The invalid or unenforceable provision will be interpreted or replaced, where possible, in a manner that most closely reflects its original purpose while complying with applicable law.

27. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available to them under the laws applicable to their place of residence.

Where a dispute cannot be resolved directly with Beckmiller, you may have additional rights to pursue the matter through applicable consumer protection or dispute-resolution mechanisms.

28. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Company Name: Beckmiller

Business Address:
149 Highbank Dr
Manchester M20 5QR
United Kingdom

Email:
info@beckmiller.com

Customer Service Hours

Monday–Friday: 09:30–18:00 (GMT+1)
Saturday: 12:00–17:00 (GMT+1)
Sunday: Closed

Response Time:
We aim to respond within 1 day.

By using the Beckmiller website or placing an order, you acknowledge that you have read and understood these Terms of Service.